At KushOnline BC, we are happy to answer any questions about products, delivery or general cannabis questions. We guarantee complete privacy for any questions asked. We respect our clients anonymity and customer service is our top priority. Please read below for any frequently asked questions that may help answer your questions, if you have a different question, please don’t hesitate to email us!


At KushOnline BC, we promise that you will receive an email response from one of our helpful and knowledgeable staff members within 24 hours of receiving the email. Email all questions to and where we will be responding to emails in the order that they are received. You also have the option to call us at 777-999-5050 where you can speak to a representative directly.

We won’t rest until you get your order! If there are any problems in delivering your package, KushOnline BC will replace the order 100%. We keep detailed records and photos of each order as it goes out for delivery, and should any issues occur, you will receive a 20% discount off your next order!